No Price Protection or Stock Rotation:

Centrix international Corp. does not offer any type of price protection or stock rotation. We often drop prices suddenly and without notice.

We diligently strive to provide as accurate information as possible. However, as all specifications and descriptions are provided by the supplier of the product, we make no warranty expressed or implied with respect to accuracy of the information, including price, descriptions, specifications, and/or quantities. Both the product and manufacturer names are used only for the purpose of identification.

Domestic Sales Terms:

New Domestic accounts are typically set up on Credit Card terms (we accept Visa, MasterCard, or American Express.) For existing COD customers we use a check guarantee service for all COD Company Check shipments. If we are unable to get an approval on your company check order, you will be given the option to pay by Visa / Master Card / American Express or COD Cashier Check. Orders over $5,000 must be prepaid by wire transfer.

Company Checks:

We cannot accept personal checks. The address printed on your company check must be the same as the ship to address.

Late Fees:

Centrix international Corp. charges late fees (unpaid invoices for any reason) at a rate of 2% for the first 30 days overdue, 5% each month thereafter. We reserve the right to waive the fee entirely at our own discretion.

International Sales Terms:

International sales are on a prepaid wire transfer basis only. We do not accept credit cards nor Letters of Credit L/C's.

Credit Cards: (For U.S. accounts only)

We accept Visa, Master Card, or American Express. All Credit Card sales must be shipped to the billing address of the credit card.

Prices:

All prices are quoted Ex-warehouse La Verne, California, USA.

International Shipments:

International customers are responsible for determining their country duties, tariffs or taxes. For international shipments over 450kg we can provide prepaid freight quotes to major airports on a "door to airport" basis.

You Pay Shipping Charges:

When you place an order, after you get to the final confirmation page, we will immediately email you a confirmation of your order. Should you discover any errors, please contact us immediately. Freight charges may be blank on the confirmation. Once freight charges are calculated and the order has shipped we will email you again with shipping charges and tracking numbers.

Refused Shipments:

If a shipment is refused for any reason, customer is responsible for the freight charge incurred. Centrix international Corp. also reserves the right to charge a 15% restocking fee (which we also may choose to waive).

Manufacturer Direct Warranties:

If there is a Manufacturer Direct Warranty, we require that you return the unit direct to Manufacturer, unless the unit was DOA (within 14 days after receipt).

Warranty Limitations:

Centrix international Corp. cannot warrant an item that has been improperly used or physically damaged.

RMA's:

RMA Numbers are valid from 14 days after issuance. After you get an RMA number, please send the item(s) in immediately.

Warranty

Unless stated otherwise, Centrix International covers all items for a warranty period of 30 days from the original purchase date. After 30 days, customers must contact the manufacturer to check for additional warranty coverage. Centrix will issue no refunds after 14 days.

Centrix International Corp will make every effort to complete shipment of the goods described herein, but in no event shall seller be liable for any loss or damage, or for any delay in delivery to causes beyond its reasonable control, including, but not limited to fire, acts of god, public enemy, or acts of governmental bodies or agencies.

Centrix international Corp. makes no warranty – express or implied – as to the merchantability of any product or its fitness for a particular application. We cannot be held responsible for financial loss or damage to equipment arising from the use or inability to use a particular product. We are not responsible for any incidental or consequential damages arising from breech of warranty or any other legal theory even if Centrix International or one of its associates has been notified of such possibility.

48 hour Grace Period for Returns:

Returns are allowed, but only within the first 48 hours after receipt, for any orders that are not to your expectation. Returns after this time period are at the complete discretion of Centrix international Corp. and will incur a substantial restock fee.

Damaged Items or Missing Parts:

Damaged items or missing parts / accessories not as advertised must be reported within 7 business days of receipt of product.

Defective Item Return:

Customer MUST CAREFULLY PACK defective items being returned, as if they were new and working.

Your Privacy

Please refer to Privacy Statement

 
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